Bette Lou Higgins
Technical and Teaching Resume

Results-oriented individual with a background of success in combining education, technology, presentation and program development. Proven expertise in computer application education. Demonstrated achievements in innovative and dynamic teaching methods and experience in trade and educational publishing.


Don't Shoot The Computer! He's Going As Fast As He Can! and Around The World With The World Wide Web. Computer Manuals. Mature Services. 2008.
Computer and office consultation for Foglietti & Associates, Hoppy's Scooters and Medical Supply, Steamship W.G. Mather, Cleveland Ballet
Docent Manual for the Steamship W.G. Mather (CD-Rom/Website version). Harbor Heritage Society. 2003.
Your Computer Can't Sing Without You (Or Do Anything Else, For That Matter). Computer Manual. Cleveland Opera. 1990.

Web Design for Eden Valley Enterprises.

Selected Software
WordPerfect Suite
Microsoft Office
MS Publisher

Teaching Experience

Lorain County Joint Vocational School (Introduction to Computers, Basic Computer Skills, Windows XP, Excel, Internet/E-mail. Job Link Employment Specialist)

The University of Akron, Akron, Ohio (master's class in "The Uses of Computers In The Non-profits")

The Steamship William G. Mather Docent Classes, Cleveland, Ohio (General introduction to computers and the Internet, presentation skills and guest relations)

Center For Lifelong Learning, Lorain County Community College (storytelling class, "I Thought I Saw A Ghost" and College Days orientation program, "College as Entertainment: Stories From The Past")

Encore Program, Cuyahoga Community College -- World War II Through Story, Character and Drama; "Ohio's Own Story" -- Ohio History, "Great Lakes Stories" -- Great Lakes History, "From Sea To Shining Sea" -- American History.

Bryant & Stratton College -- Oral Communications


Instructor; 2006 - present
Cuyahoga Community College Encore Program (part-time)

• History Classes

Instructor; 2005 - present
Lorain County Joint Vocational School/JobLink (part-time)

• Computer classes

Artistic Director; 1981-present
Production Manager; 1977-1981
Eden Valley Enterprises (part-time)

• A founding member of this non-profit organization which produces programs for museums, historical societies, schools and other organizations.
• Developed Living History programs at a time when this type of programming was virtually unknown. Programs went from full scale productions to one-person character programs.
• EVE has developed more than 40 original productions for organizations such as The Steamship W.G. Mather Museum, Western Reserve Historical Society, The Cuyahoga Valley National Park, and Roscoe Village Foundation. Of these shows, 14 are based on Ohio History and 11 are based on Great Lakes History.

Computer Instructor; 2008 - 2011
Mature Services (part-time)

•Created curriculum and class materials for computer classes
•Instructor: Introduction to Computers, Word, Excel, PowerPoint, Internet/E-mail, etc.
• Assistance with online job search and applications, resumes and letters.

Executive Coordinator Summer Season, June, 2007
Lorain County Pioneer Children's Theatre

• General administration of this thirty year old children's theatre camp serving approximately 60 students ranging from K-12.
• Supervision of staff of seven theatre professionals.

Systems Manager/Administrative Assistant 2004–2007
Systems Manager 2004-2006
Box Office/Systems Manager
Opera Cleveland (formerly Cleveland Opera) (part-time)

• As Cleveland Opera's first (and longest tenured employee), I grew with a start-up performance art nonprofit in 1976 to the current recently merged organization that has an annual operating budget of over four million dollars included sales, system, design, and staff.
• Developed/upgraded the Box office from approximately $20,000 in sales in 1976 to receipts approaching one million dollars. Developed box office accounting systems, supervision/training of staff, technology upgrades/maintenance.
• Assisted in the development and maintenance the Opera's Web Site through 2005.
• Maintained/oversaw the Novell system for a network of 24 computers. Provided support/training for the staff for company software systems.
• Provided support for Finance/Administration Department in Accounts Payable & Receivable, Purchasing, and Data Entry.


M.Ed.: Educational Technology
Cleveland State University
Special projects include creating educational websites:
Cleveland Opera On Tour (now Opera Cleveland)
S.S. Mather Museum docent training manual

B.A.: Theatre
Baldwin-Wallace College

To see a complete copy of Bette Lou's Curriculum Vita, click here; for a PDF copy, click here

Certification Achievements

Contact Bette Lou

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